hbaje's Privacy Policy

hbaje ("we", "us", or "platform") provides a safe and reliable online betting and casino service for users in Bangladesh. This privacy policy ("policy") explains how we collect, use, store, and in certain cases share your personal information with third parties.

By using the hbaje website (https://hbaje.cam) or registering an account, you are considered to have read and agreed to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform.

This policy complements our Terms and Conditions and Responsible Gaming policy and should be read together with them.

We collect two types of information: what you provide directly, and what is automatically generated while you use our platform.

2.1 Information You Provide

• Full name, date of birth, and national identity card or passport number (for identity verification)
• Email address and mobile number (for communication and account security)
• Bangladeshi address details (district, division)
• Payment information — mobile numbers or account numbers linked to bKash, Nagad, Rocket, Upay, and bank accounts
• Login credentials (username and encrypted password)
• Content of support messages sent via live chat and email

2.2 Automatically Collected Information

• IP address, device type, and operating system
• Browser type and language settings
• Session duration, pages visited, and click patterns
• Cookie and local storage data (see details below)
• Betting and gaming history, transaction records
• Referral source (how you arrived at our site)

hbaje uses your information only for the following legitimate purposes:

• Account Management: Facilitating registration, login, and profile updates.
• Identity Verification (KYC): Confirming user identity to prevent fraud and ensure a safe environment.
• Financial Transaction Processing: Processing deposits and withdrawals.
• Customer Support: Resolving your questions, complaints, and support requests.
• Security and Monitoring: Detecting unauthorized access, fraud, and unusual activity.
• Responsible Gaming: Identifying problematic gaming patterns and providing timely assistance.
• Legal Obligations: Complying with applicable laws and regulations.
• Platform Improvement: Reviewing user experience to improve service quality.

We do not use your information beyond the purposes stated above and do not sell it to third parties.

hbaje shares your personal information with third parties only in limited and specific circumstances:

4.1 Payment Processors

We share necessary financial information with bKash, Nagad, Rocket, Upay, and banking partners for payment verification. These processors operate according to their own data protection policies.

4.2 Technology and Service Partners

We use the services of certain technology providers to operate the platform (such as server hosting and cybersecurity). These partners are bound by strict contractual obligations regarding their use of data.

4.3 Legal Obligations

Information may be disclosed in response to judicial orders, lawful requests from investigative authorities, or requirements of applicable law. In such cases we provide only the minimum information necessary.

4.4 Business Transfers

If hbaje undergoes a merger, acquisition, or asset transfer, user information may form part of the transferred assets. In such cases we will notify you in advance.

hbaje uses cookies and similar technologies that help improve your browsing experience and ensure the functionality of the platform.

5.1 Types of Cookies

• Essential Cookies: For maintaining login sessions, security tokens, and saving preferences.
• Functionality Cookies: For language preferences, layout settings, and gaming relevance.
• Analytics Cookies: To understand which parts of the platform are used most.

You can control or disable cookies from your browser settings, though this may affect some platform functionality.

hbaje follows industry-standard technologies and processes to protect your personal information.

6.1 Security Measures

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted.
• Password hashing and salting — no password is stored in plain text.
• Two-factor authentication (2FA) available.
• Regular security audits and vulnerability testing.
• Restricted access controls — only authorized personnel can view sensitive data.

6.2 Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after account closure, certain information may be retained for a defined period for legal and regulatory reasons.

As a registered user of hbaje, you have the following rights:

• Right of Access: You may request to know what information we hold about you.
• Right of Rectification: You may contact us to update incorrect or incomplete information.
• Right of Erasure: You may request deletion of your information under certain conditions (where no legal obligation requires retention).
• Right to Restrict Processing: In certain cases you may request that data processing be limited.
• Right to Data Portability: You may request a copy of your information in a transferable format.
• Right to Object: You may object to certain types of data processing.

To exercise these rights, contact us through the details below.

hbaje strictly provides services only to those aged 21 or older. We do not knowingly collect information from minors. If we become aware that a minor has registered, that account will be closed immediately and the associated information will be deleted.

If you believe a minor has registered on our platform, please notify our support team immediately.

Our servers and infrastructure may be located in various countries. If your information is transferred outside Bangladesh, we ensure that such transfers are carried out under appropriate safeguards. The relevant third parties are contractually bound to meet industry standards for data protection.

The hbaje platform may have connections to game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe. These third parties have their own privacy policies and hbaje is not responsible for their data practices. We recommend that you review their respective policies.

hbaje reserves the right to update this privacy policy at any time. For significant changes we will send a notification to your registered email or display a prominent notice on the platform. The "Last Updated" date shown at the top of the policy always indicates the date of the current version.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

If you have any questions, requests, or concerns about this privacy policy, please contact us:

Please also read our other important site policies: Terms and Conditions and Responsible Gaming.