hbaje Terms and Conditions

1. Definitions and Introduction

In this document, "hbaje", "we", "our" or "platform" refers to the hbaje.cam website and all related services. "User", "you" or "member" refers to any person who has created an account on this platform or is using its services.

hbaje provides online casino gaming, slots, live dealer games and sports betting including cricket for players in Bangladesh. These terms and conditions form a legally binding agreement.

2. Age Restrictions and Eligibility

Creating an account on hbaje and using any game or betting service is for persons aged 21 and above only. By registering an account you confirm that you are at least 21 years old.

• Minors are prohibited from creating accounts and any such account found will be closed immediately.
• Parents and guardians are responsible for ensuring their children do not access this platform.
• hbaje may request identity documents at any time for age verification.
• Providing false information about age may result in the account and any winnings being forfeited.

3. Account Registration and Management

Each person may hold only one account. Creating multiple accounts is strictly prohibited and may result in all accounts being permanently closed.

• Accurate and truthful information must be provided at the time of registration.
• It is your own responsibility to keep your account password secure.
• Sharing your account with any third party is strictly prohibited.
• If you suspect unauthorized access to your account, notify our support immediately.
• hbaje reserves the right to suspend or close any account at any time without reason.

4. Identity Verification (KYC)

To ensure financial security and prevent fraud, hbaje may verify a user's identity at any time. This process is known as Know Your Customer or KYC.

• You may be asked to submit a National Identity Card (NID), passport or birth certificate.
• Bank account or mobile banking (bKash, Nagad, Rocket) details may be verified.
• Withdrawals may be put on hold until KYC is completed.
• All submitted documents will be kept strictly confidential and used only for verification purposes.

5. Deposit Policy

The following methods are available for depositing funds into your hbaje account: bKash, Nagad, Rocket, Upay and bank transfer.

• Minimum deposit amount: ৳300 (for all methods).
• You must use an account registered in your own name when making a deposit.
• Deposits from third-party accounts are not accepted and will be returned.
• Deposit details must be entered correctly; hbaje will not be responsible for failed deposits caused by incorrect information.
• After a successful deposit, the balance is usually added to your account within a few minutes.

6. Withdrawal Policy

The following conditions apply for withdrawing funds from your account:

• Minimum withdrawal amount: ৳500.
• Withdrawal timeframe: processing is generally completed within 15 minutes to 2 hours.
• Withdrawals may only be made to your own account as provided at the time of registration.
• hbaje reserves the right to hold withdrawals if KYC verification has not been completed.
• Withdrawals may be under investigation in cases of fraud or suspicious activity.
• The wagering requirements set for bonus funds must be met before withdrawal.

7. Payment Summary

8. Bonus and Promotion Terms

hbaje offers bonuses and promotions from time to time. All bonuses are subject to the following general conditions:

• Welcome Bonus: 100% bonus on the first deposit, up to ৳5,000.
• Wagering Requirement: A 20x wagering requirement must be met on the welcome bonus before withdrawal.
• Bonus funds cannot be withdrawn directly until the wagering requirement has been fulfilled.
• Multiple bonuses cannot be combined at the same time unless specifically permitted.
• hbaje reserves the right to cancel or modify any bonus.
• A bonus may only be used within the validity period specified for that offer.
• Abuse of bonus terms or any attempt to manipulate the system may result in account cancellation.

9. Gaming Rules

All games available on hbaje — slots, live dealer, fishing games, table games and sports betting — are operated under the following general rules:

• All game outcomes are determined through a verifiable Random Number Generator (RNG) or a live dealer.
• If a technical error occurs during a game, the round in question may be considered void.
• hbaje is not responsible for losses due to disconnection.
• Automated play using any betting or gaming software is strictly prohibited.
• Each game has its own specific rules which can be viewed when launching the game.

10. VIP Program Terms

hbaje's VIP program has four tiers. Cashback is provided on a weekly basis:

• Bronze: Weekly cashback up to 0.2%.
• Silver: Weekly cashback up to 0.4%.
• Gold: Weekly cashback up to 0.6%.
• Platinum: Weekly cashback up to 0.8%.
• Advancement to a higher tier depends on regular activity and contribution on the platform.
• Cashback amounts are added directly to the account and wagering conditions will be communicated separately.
• hbaje reserves the right to modify VIP benefits and will endeavor to give advance notice.

11. Prohibited Activities

Any of the activities listed below are strictly prohibited on hbaje and may result in permanent account closure:

• Using the platform for money laundering or illegal financial activities.
• Abusing the bonus system or attempting to manipulate it.
• Unauthorized access to another user's account.
• Attempting hacking, phishing or any form of cyber attack.
• Providing false or misleading information on the platform.
• Threatening, harassing or misconduct toward other users.
• Using software or techniques to alter game outcomes.

12. Intellectual Property Rights

All content published on the hbaje website — logos, designs, text, graphics, software and game content — is protected under the intellectual property rights of either hbaje or the relevant game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming).

• Copying, distributing or republishing any content without prior permission is prohibited.
• Use of the website for personal and non-commercial purposes is permitted.

13. Privacy and Data Protection

hbaje is committed to protecting users' personal information. To read our detailed privacy policy, visit the Privacy Policy page.

• Your personal information is protected through SSL encryption.
• Your data is not sold to any third party.
• Information is not shared except where required by law.
• Contact support to view or delete your information.

14. Limitation of Liability

hbaje is an entertainment platform. hbaje does not accept responsibility in the following cases:

• Losses in games or betting due to internet disconnection.
• Losses arising from your account password falling into the hands of a third party.
• Temporary service disruptions caused by technical errors.
• Financial outcomes from a user's own decision to gamble.
• Errors caused by issues on third-party game providers' servers.

Gambling carries financial risk. We encourage responsible gaming. See the Responsible Gaming page for details.

15. Service Disruptions and Maintenance

hbaje always strives to provide uninterrupted service. However, temporary disruptions may occur for the following reasons:

• Scheduled maintenance — advance notice will generally be given.
• Emergency technical repairs.
• Preventive measures related to cybersecurity.
• Issues with third-party service providers.

What happens to ongoing games or bets during a service disruption will be determined based on the circumstances and hbaje's decision will be considered final.

16. Changes and Updates to Terms

hbaje reserves the right to change, amend or update these terms and conditions at any time.

• Members will be notified of significant changes by email or through a notice on the platform.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms.
• The latest terms and conditions will always be published on this page.
• You are advised to visit this page regularly.

17. Responsible Gaming Commitment

hbaje believes that gaming is an enjoyable form of entertainment — but it should never become a problem. We firmly stand for responsible gaming.

• Set your own limits and play within them.
• Do not invest more money in hopes of recovering what you have lost through gambling.
• Avoid playing games when you are under stress or under the influence of alcohol.
• An account suspension (Self-Exclusion) option is available for a temporary break — contact support.
• Visit the Responsible Gaming page for detailed tools and guidelines.

Please note: this platform is for persons aged 21 and above only.

18. Applicable Law & Dispute Resolution

These terms and conditions shall be interpreted in accordance with international gaming law and the principles of general contract law.

• In the event of any dispute or complaint, please contact our support team first.
• The support team is available 24/7 via live chat to assist in Bengali.
• Email us at: [email protected]
• If a resolution cannot be reached through discussion, both parties may choose the path of mediation.
• Any decision made by hbaje shall be considered final unless clear evidence of error is found.

19. Entire Agreement & Severability

These terms and conditions constitute the entire agreement between hbaje and the user and replace all previous oral or written understandings.

• If any part of these terms is found to be legally unenforceable, the remaining parts shall remain in effect.
• Any delay or failure by hbaje to enforce a term shall not be considered a waiver of the right to that term.
• The Bengali version of these terms and conditions is authoritative.

Visit our FAQ page for more information or learn about us.